Important: Do not cancel your existing mobile phone service before requesting the number transfer from AT&T.
Here's what you will need to transfer your mobile phone number from AT&T:
1. Account Number You can usually find your account number in the upper right-hand corner of any bill or invoice you have, or in your online account. Make sure you don't use any dashes or hyphens.
If you're on an older or linked AT&T account your account number may not be listed on your bill. If this is the case, you can contact AT&T to find out what your account number is. Make sure to use your cellular account number and not U-Verse, if you have it.
2. PIN You won't be able to find your PIN on any bill or invoice. Your PIN would have been given to you by AT&T and is usually pre-selected.
To learn what your PIN is you can call AT&T at 800-331-0500 (from your wireless phone), 800-288-2020 (from your landline, or visit an AT&T store).
3. Billing Telephone Number If you're transferring from an account that has only one line, enter the number that you're transferring.
If you're transferring from an account that has multiple lines, contact AT&T to find out which number is your billing telephone number.
4. Account Owner's Name If you're the only person on the account, this would be you.
If you're on a family or shared plan, the account owner's name will be in the address portion of your bill.
5. Billing Address This is the address that your AT&T bills are sent to.
6. Enter Information Enter the above information on the Port My Number page. Porting takes 24 to 48 hours for most transfers.
Important: Do not cancel your existing mobile phone service before requesting the number transfer from Sprint.
Here's what you will need to transfer your mobile phone number from Sprint:
1. Account Number Your account number is usually at the top center of any bill/invoice, or in your online account.
2. PIN Your PIN is not going to be on any bill or invoice. You can view or change your PIN from your online account. To learn how click herefor Sprint's step by step instructions.
If you do not have access to an online account, you can call Sprint at 888-211-4727, *2 from your wireless phone, or visit a store.
3. Billing Telephone Number If you're transferring from an account that has only one line, enter the number that you're transferring.
If you're transferring from an account that has multiple lines, contact Sprint to find out which number is your billing telephone number.
4. Account Owner's Name If you're the only person on the account, this would be you. If you're on a family or shared plan, the account owner's name will be in the address portion of your bill.
If you're transferring from an account that has multiple lines, contact AT&T to find out which number is your billing telephone number.
5. Billing Address This is the address that your Sprint bills are sent to
6. Enter Information Enter the above information on the Port My Number page. Porting takes 24 to 48 hours for most transfers.
T-Mobile is a partner of the ClearCellular network. If you are with T-Mobile, please follow the directions below:
1. Call T-Mobile Call T-Mobile to release the number and complete the COR, Change of Responsibility form.
2. Move Old SIM to Your New ClearPHONE Remove the SIM card with your number on it from your old phone and move it to your ClearPHONE. To make porting easier for you, T-Mobile will use your existing SIM and number and simply associate it with the ClearUnited account.
3. Submit Port Request Once steps 1 & 2 are completed, submit your port request here: https://www.clearcellular.org/port-my-number and ClearUnited will move your number to the ClearUnited account.
*T-Mobile has internal policies when going from one T-Mobile account to another. Releasing the number and completing the Change of Responsibility is important. If that is not completed, your number cannot be moved to the ClearUnited account. Please make sure steps 1-2 are completed.
Important: Do not cancel your existing mobile phone service before requesting the number transfer from Verizon.
Here's what you will need to transfer your mobile phone number from Verizon:
1. Account Number Your account number is usually at the top of any bill/invoice, or in your online account.
2. Number Transfer PIN If you have a standard account, the first step is to request a Number Transfer PIN. In order to transfer your Verizon number to another carrier, you will need to provide this PIN and your Verizon Account Number as authorization for the transfer.
How to request a Number Transfer PIN To request a Number Transfer PIN you must have a standard account and be the Account Owner or Account Manager
Option 1: Dial #PORT to request a Number Transfer PIN To request your Number Transfer PIN, dial #PORT from your smartphone. If the My Verizon app is installed on your device, you'll be directed to the Number Transfer PIN screen in the app. If the app is not installed, you'll be directed to the Number Transfer PIN screen on your mobile browser
Option 2: Request a Number Transfer PIN online You can also request a Number Transfer PIN online in My Verizon. To request a Number Transfer PIN online, go to the Number Transfer PIN page and click or tap Generate PIN. Your PIN and Account Number will display on the screen.
The Number Transfer PIN is valid for any line being transferred from your Verizon account. The Number Transfer PIN is valid for 7 days so it is important that you provide this information immediately to prevent fall out.
6. Enter Information Enter the above information on the Port My Number page. Porting takes 24 to 48 hours for most transfers.
